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Terms and Conditions

BGU-Maschinen.de is a product summary (with the possibility to place orders) of the company Südharzer Maschinenbau, Helmestraße 94, 99734 Nordhausen/Harz, Germany. The company Südharzer Maschinenbau is manufacturer and owner of the trade name BGU Maschinen. The following purchase delivery and payment conditions are valid for any business between Südharzer Maschinenbau and the buyer. The generalterms of business of the company Südharzer Maschinenbau shall be valid and are accepted by the customer through placing an order or receipt of a delivery. We do not acknowledge conflicting or divergent conditions of the customer unless they have been accepted by us in writing. All agreements have to be confirmed by us in written form.

OFFER & ORDER CONFIRMATION 
Our offer is meant for the final user. In the course of the registration of customers and execution of orders we save customer data per EDP; when placing an order the customer agrees with that. We won't give these data to a third party. Offers and order confirmations are without objection regarding price, mode of delivery and time of delivery.

PRICES
All prices are understood incl. the legally VAT, with the exception of the forwarding costs and C.O.D. charge. The prices and conditions that are valid on the despatch date apply for our deliveries. We reserve the right to adjust the prices depending on the market situation. 

DELIVERY AND TIME OF DELIVERY
Delivery dates – if stipulated – shall be subject to change. We always try to
observe delivery dates; delays in delivery do not entitle the customer to claim
compensation or to withdraw from the contract. In case of force majeure such
as strikes, illness or if the goods are temporarily sold off we shall be released
from the delivery date stipulated by us without objection. The same applies if
we get negative inquiries regarding the credit-worthiness or in case of overdue
invoices. Delivery is considered to be effected with delivery to the forwarder.
The customer is charged with extra costs in case of special wishes regarding
the despatch.

PATENT & COPYRIGHT
Trademarks and pictures are property of the respective manufacturers and copying is not allowed without their explicit agreement. We cannot be made responsible 0f0or the violation of any patent rights.

PROPERTY RIGHTS
The supplied goods are property of the company Südharzer Maschinenbau until entire settlement of all claims arising from the business between the buyer and the company Südharzer Maschinenbau. All claims are considered to be settled with receipt of the equivalent value. All claims, that are due to the resale of reserved goods, shall be ceded to the supplier. The buyer is not allowed to pawn the goods to a third party or to make the goods over to a third party until entire settlement of all claims.

RETURN AND WITHDRAWAL
Der Kunde hat das Recht, die bestellte Ware ohne Angabe von Gründen innerhalb von 14 Tagen nach Warenerhalt zurückzugeben. Die Lieferkosten gehen dabei zu unseren Lasten. (EG Verbraucherschutz Fernabsatzgesetz Nr. 97/7 vom 4.6.97).

REKLAMATIONEN & RETOUREN
The customer is entitled to return the goods without indication of any reasons
within 14 days after receipt of goods. In this case we are charged with the delivery costs (EG Verbraucherschutz Fernabsatzgesetz Nr. 97/7 vom 4.6.97). Any claim has to be asserted immediately, however at the latest one day after
expiration of the above mentioned delay of 14 days after receipt of goods. Slight deviations in colour and measurements do not entitle to a claim. Our warranty is limited to the replacement of the defective good or to compensation of the invoice total of the not replaced good. Any kind of compensation, e.g. for damages or costs which are directly or indirectly due to goods supplied by us are excluded. If the manufacturer grants guarantee this is decisive for our warranty. Returned goods have to be sent to us freight prepaid including a copy of the delivery note and detailed description of the defect. We do not accept goods which are sent to us unfranked. All returns have to be coordinated with us and can only be checked or despatched after placing of a complaint number. 

LEGAL VENUE &  PLACE OF PERFORMANCE
Place of performance for all obligations stipulated in the contract shall be
the respective place of our company. Legal venue for all disputes arising from
the contract is also the respective place of our company. German law shall apply exclusively to the whole contract.